As auto insurance costs continue to rise, finding an insurance company that fits your needs and budget is vital. To help you out, we evaluated insurers to find the best car insurance companies based on rates, available coverage features, complaints and their collision claims processes.
American Family has a robust lineup of optional car insurance coverage types and a very low level of complaints made against the company. This helps them stand out even with only average car insurance rates.
Auto-Owners Insurance shines with its optional coverage options, its claims process, low level of complaints and competitive pricing.
Nationwide offers decent car insurance costs for some types of drivers and many helpful add-on coverages. The level of complaints against it for auto insurance is very low, making it a company to check out if you’re shopping for auto insurance. Notably, Nationwide offers both a usage-based insurance program and a pay-per-mile option for drivers who want to potentially lower their costs based on actual driving.
USAA has pretty affordable car insurance costs for motorists with many types of driving records. It’s worth checking out USAA if you qualify. You must be a military member, veteran or military family member to be eligible for USAA auto insurance.
Geico has very competitive car insurance costs for many types of drivers, which makes it worth a look if you want cheap auto insurance.
Travelers has decent rates overall for many types of drivers. The company also has many optional offerings that can give you better insurance protection, making it a good choice to look at when comparison shopping.
Westfield has competitive car insurance rates for many types of drivers, very low complaints and a good grade from repair professionals on its collision claims process. Shopping rates from Westfield is worth it if you live in one of the states it operates in.
Erie has good coverage offerings and a top score for its collision repair claims processes. These advantages offset Erie’s car insurance rates, which can be a mixed bag depending on your driving record.
Progressive has terrific pricing for drivers with a DUI and many optional car insurance coverage types to choose from. It has a low level of complaints, which helps offset costs that are only average for good drivers and high for those who have been in accidents.
State Farm’s somewhat competitive car insurance costs and low complaint level make it worth checking out.
What Is the Best Car Insurance Company?
Our analysis finds that American Family, Auto-Owners, Nationwide and USAA are the best car insurance companies overall, with 5 stars in our ratings. USAA auto insurance is available only to military members, veterans and their immediate family members.
The best car insurance companies for you will depend on your driving record, state and other individual factors. Shopping around to compare car insurance quotes will reveal the companies that can give you the best price for your situation.
Best for Low Car Insurance Rates: Geico
Geico comes in with the lowest rates nationwide that are available to the general public when we look at average rates across a variety of driving records and driver ages. (USAA is cheaper but membership is limited to car owners with a military connection.)
Drivers who have poor credit should compare quotes from Geico because of its competitive rates. Getting quotes is worthwhile if you have poor credit because many auto insurance companies charge much higher rates based solely on poor credit
Best for Low Complaints: American Family and Travelers
Complaints against a company are a reflection of customer service. Most complaints about car insurance companies revolve around problems with claims. American Family and Travelers have very low levels of auto insurance complaints, based on verified complaints made to state insurance departments around the country.
Best for Collision Repair: Erie
Erie receives the highest grade from collision repair professionals among the companies we analyzed, with a B+. Collision repair professionals get an inside look at which insurers try to cut corners and which ones have the smoothest claims processes.
Best for Drivers With a Speeding Ticket: Geico and Westfield
Drivers who have gotten a speeding ticket can expect it to affect rates for three to five years, depending on your insurance company and state. Geico and Westfield have the lowest rates for these drivers, among companies open to the general public. Westfield is a regional insurer that sells auto insurance in 10 states, mainly in the Midwest.
USAA also has low rates for military members and veterans who have speeding tickets on their records.
Best for Drivers Who Caused an Accident: Auto-Owners
A “chargeable” accident can stay on your record and affect your car insurance rates for three to five years, depending on your state laws and/or car insurance company. Auto-Owners has the best average rates for drivers stuck in this spot, based on the companies we analyzed.
The severity of the accident, meaning the dollar cost of property damage and/or injuries, can affect the amount of your surcharge. Ask your auto insurance agent how long the surcharge will affect your car insurance rates.
Best for Drivers With a DUI: Progressive
You can’t avoid higher rates after a DUI, but Progressive offers the most competitive pricing for drivers in this situation, based on nationwide averages among the companies we analyzed.
Car insurance companies will usually pull your motor vehicle report when you’re getting a new quote or when your policy is coming up for renewal. This is their chance to adjust rates based on your recent history of problems, and a DUI conviction will be a costly insurance problem.
Best for Military Members: USAA
With its consistently good rates and variety of coverage options, USAA remains the best car insurance option for military members year after year. While the level of complaints about USAA auto insurance has been rising over the past couple of years, its current complaint level is about average for the industry.